Integration & Customer support
We can give you access to integration support when you require it.
Supporting your UB integration
Please contact [[email protected]][email protected] in the first instance. We will try to answer your questions within the partnerships team to begin with, but we can also provide development support if it's required.
Customer (end user) support
When you are live you can direct support enquiries to our support system using your support email address. This will take the format:
[partner_name]@ub.io
This email address will open a support ticket on our system. You should also provide a base support email address we can use for enquiries we receive, but which should be redirected to you.
Updated about 2 months ago